Shipping policy

At ERVALE, we are committed to delivering your order quickly and securely.

📦 Processing Time

All orders are processed within 12–24 hours after confirmation.

🚚 Delivery Time

Delivery takes 24 to 48 hours across Morocco.

In some remote areas, delivery may take slightly longer.

💰 Payment Method

We offer Cash on Delivery (COD) — you pay only when you receive your order.

📍 Shipping Coverage

We currently ship to all cities in Morocco.

📞 Order Confirmation

After placing your order, our team may contact you by phone to confirm your details and ensure a smooth delivery.

❗ Important Information

Please make sure your phone number and address are correct to avoid delays.

If we are unable to reach you, your order may be delayed or canceled.

🚫 Failed Deliveries

If the delivery attempt fails due to incorrect information or unavailability, we reserve the right to cancel the order.