Conditions d’utilisation

Welcome to ERVALE. By accessing our website and placing an order, you agree to the following terms and conditions.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Products & Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.

3. Pricing

All prices are listed in Moroccan Dirhams (MAD). We reserve the right to change prices at any time without prior notice.

4. Orders & Confirmation

After placing your order, our team may contact you by phone to confirm your details.We reserve the right to cancel any order if we are unable to confirm it.

5. Payment

We offer Cash on Delivery (COD). Payment must be made in full at the time of delivery.

6. Shipping

Delivery times are typically between 24 to 48 hours. Delays may occur due to external factors beyond our control.

7. Customer Responsibility

Customers are responsible for providing accurate shipping information (address and phone number).Incorrect details may result in delays or order cancellation.

8. Refused Orders

If a customer refuses to accept an order upon delivery without valid reason, we reserve the right to restrict future orders.

9. Intellectual Property

All content on this website (logo, images, designs, text) is the property of ERVALE and may not be copied or used without permission.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.